Returns & Exchanges

Due to the food-grade nature of our syrups and mixes, we cannot accept returns on opened products, but we are committed to ensuring you love your flavor experience. If your order arrived damaged or you are unsatisfied with your purchase, please contact our support team within 30 days of delivery.

Return Process

• 1.
  Initiate a Request

  Visit our online returns portal and enter your order number and email address to start the review process.

• 2.
  Provide Proof of Issue

  For damaged or incorrect items, please upload a clear photo of the product and shipping label to expedite your replacement or credit.

• 3.
  Receive Authorization

  Our team will review your request within 48 hours and provide a return authorization number or confirm your replacement shipment.

• 4.
  Resolution Delivery

  Once approved, a refund will be issued to your original payment method or a new shipment will be dispatched to your door.